Refund Policy

At SIXTY MEDIA MARKETING - FZCO, we are committed to providing high-quality digital marketing services tailored to your business needs. Please read our refund policy carefully before making any purchase.

Due to the nature of digital marketing services, all sales are final, and refunds will generally not be issued once work has commenced.

Refunds may be considered only under the following circumstances:

• The service has not been initiated or no work has been delivered.
   
• A duplicate payment was made by mistake.
   
• A specific written agreement exists between the client and the company outlining refund eligibility.
   

The following are strictly non-refundable:

• Setup fees or onboarding costs.
   
• Hours already worked, strategies developed, or campaigns executed.
   
• Third-party fees (e.g., ad spend on platforms such as Google, Facebook, or others).
   

• Clients may request cancellation of ongoing services by providing at least 30 days’ written notice.
   
• No prorated refunds will be provided for unused service periods unless otherwise agreed in writing.
   

To request a refund (if applicable), please contact our support team at [Insert Contact Email] with your invoice number and details of your request.

In the event of a billing dispute, please contact us directly so we can work towards a resolution before initiating a chargeback with your payment provider.

For any questions regarding this Refund Policy, please contact us at:

SIXTY MEDIA MARKETING - FZCO
Premises no. 52196 - 001
IFZA Business Park, DDP
Dubai, United Arab Emirates